Pre-order Terms and Conditions

What is a pre-order?

Pre-order items are products that aren’t yet in stock at our warehouse but are already on the way to us. These are not made-to-order—quantities are limited to what we’ve scheduled for production. Once the shipment arrives, we dispatch your order as quickly as possible.

🛍 What you’re agreeing to when you pre-order:

  • Pre-order items will always be clearly labelled in the product title and/or description.

  • Estimated shipping windows are our best guide, but may shift depending on production or freight delays.

  • We’ll notify you via email if there are any changes to your shipping timeline.

  • We aim to dispatch all pre-orders within 2 business days of the stock arriving at our warehouse.

📦 Ordering in-stock items with a pre-order?

  • Any in-stock items in your order will be shipped first, so you’re not left waiting.

  • Your pre-order jacket will be shipped separately when it arrives by early June.

  • We’ll cover the second shipping cost—no extra charge to you.

Have any questions? Email us at hello@mamamovement.com.au.

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