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UK Returns

We want you to feel confident shopping with us — and totally in love with what you ordered. Our Peace of Mind Returns Policy offers 30-day returns and exchanges to make things easy, whether you need a different size or had a change of heart.

To lodge your exchange or return, simply visit our Returns Portal.

Need sizing advice or help with the portal? Email us anytime at hello@mamamovement.com.au — we’re always happy to help.

 

Size Exchanges  (UK)

We’re committed to helping you find your perfect fit!

Size exchanges are available on all items, excluding Final Sale. This includes:

• Full-priced items.
• Sale items.
• Items purchased using a discount code.

Items purchased in the UK can be returned to our UK Warehouse:
Mama Movement Returns (Abstrakt)
Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ

Exchanges are subject to availability. If your requested size is out of stock, you can opt for store credit or a refund (where eligible).

 

Returns (UK)

Here’s what you need to know:

  • Full-priced items: Eligible for a refund or store credit.
  • Orders with a discount code applied:Store credit only.
  • Sale items: Store credit only.
  • Final Sale items: Not eligible for return or exchange unless faulty.

 

Free Gift with Purchase

If your order included a free gift with purchase (e.g. a promotion or  minimum spend offer), the entire order is considered a sale order,eligible for store credit or size exchange only - not refunds.

Note: This doesn’t include the free delicates wash bag with first orders — that gift won’t affect your return eligibility.

 

Warranty Claims

We take great pride in the quality of our garments. If you receive an imperfect item, please lodge a warranty claim through our Returns Portal. If approved, we’ll cover the return postage and offer a replacement, refund, or store credit.

 

Important Notes

  • All returns and exchanges must be lodged within 30 days of the date your order is shipped.
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Items returned in soiled or altered condition won’t be accepted.
  • Once your return has been delivered back to us please allow 3-5 business days for your return outcome to be processed

 

Still have questions? Email us anytime at hello@mamamovement.com.au — we’re here to make your experience as joyful as our activewear! 💖

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