Welcome to our FAQ

We know shopping online can bring up questions, so we’ve put together this handy guide to help you find answers quickly. From sizing and shipping to returns and product care, our FAQ covers everything you need to know about Mama Movement.

If you can’t find what you’re looking for, don’t worry,  our friendly team is always happy to help. Just email us at hello@mamamovement.com.au and we’ll get back to you.

 

Shipping

We offer FREE Standard Shipping for:

  • Australian orders over $150 AUD
  • New Zealand orders over $250 NZD
  • USA orders over $200 USD
  • Rest of the World orders over $350 AUD

For orders below these amounts, shipping fees vary depending on location. You can find more information here.

Yes, we ship worldwide! You can check our shipping fees here for international orders.

Orders are generally dispatched within 1–2 business days. During peak times and sale periods, dispatch may take up to 5 business days.

Estimated delivery times (after dispatch) are:

  • Australia: Standard Shipping – 2 to 5 business days | Express Shipping – 1 to 2 business days
  • New Zealand: 6 to 10 business days
  • USA: 6 to 10 business days
  • Rest of the World: 15 to 30 business days

*Please note these are estimates – delivery times are controlled by the courier.

No, Express Shipping doesn’t move your order ahead in the warehouse queue. It simply means your order will arrive faster after it has been dispatched. If you’ve chosen Express Shipping and need your order urgently, please email us at hello@mamamovement.com.au and we’ll do our best to help.

Yes! Local pickup is available from our warehouse in Williamstown North, VIC. Just select "Pick Up" at check out.

Collection times:

  • Monday: 9:30am – 3:30pm
  • Wednesday: 9:30am – 3:30pm
  • Friday: 9:30am – 3:30pm

We love welcoming our local customers for try-ons. As we are a warehouse, not a retail store, please email hello@mamamovement.com.au to book an appointment.

Ordering

Our warehouse team works fast to get your orders dispatched. However, if your order has not yet been fulfilled, email us at hello@mamamovement.com.au  as soon as possible and we’ll do our best.

Unfortunately, once an order has been placed we are unable to apply discount codes. If you have any questions or need further assistance, please email us at hello@mamamovement.com.au and we’ll be happy to help.

In most cases, only one discount code can be applied per order. Our system will automatically apply the code that gives you the best value.

We accept major credit cards, PayPal, Afterpay, Shop Pay, and Apple Pay.

Returns & Exchanges

We accept returns and exchanges within 30 days of your order being shipped. Items must be unworn, unwashed, and in original condition with tags attached. Full details can be found in our Returns & Exchange Policy.

Yes! Full-priced items, sale items, and those purchased with a promotional code are eligible for a size exchange through our Returns & Exchange Portal. Please note that final sale items are not exchangeable.

Sale items and orders purchased with a promotional discount code are eligible for exchange or store credit only. Final Sale items are only eligible for return if faulty.

Of course, international customers can return items. Please use our Returns & Exchange Portal to lodge your return. Return shipping must be covered by you via your preferred carrier. Please retain your return tracking details.

Start your return or exchange via our Returns & Exchange Portal.

  • Australian customers: A $10.95 return postage fee will either be charged to your preferred payment method or deducted from your refund/store credit.
  • International customers: Return postage is covered by you via your preferred carrier. Please retain tracking details.

Sizing & Product Care

Our activewear comes in XS–5XL / AU 6–24. Please refer to our Size Guide for detailed measurements and instructions on how to measure yourself. If you’re unsure, please email us at hello@mamamovement.com.au we’re always happy to help.

We recommend your usual pre-maternity size. Our maternity leggings have a slightly wider hip measurement to accommodate natural changes during pregnancy.

  • Cold machine wash in the Delicates Laundry Wash Bag provided with your first purchase.
  • Avoid fabric softeners.
  • Line dry in the shade to keep colours vibrant and fabrics long-lasting.

For detailed instructions, check the Fabric & Care tab on each product.

Product Information

Yes! Our leggings are designed to be squat-proof, so you can move confidently in every workout.

Yes! We offer sports bras suitable for various impact levels. For high-impact activities like HIIT and running, we recommend our Liberty Hookback Crop or Be Free Hookback Crops! They are available here.

Yes! We have nursing-friendly Sports Bras with single handed clips as well as T-Shirts and Jumpers with discreet zips for easy access, designed with real mums in mind. You can check out our nursing collection here.

  • We have 4 different fabric types for our activewear (leggings and sports bras) range, find out the difference between them here.
  • Our Raincoats and Puffer Jackets and Vests are made from 100% premium, high-performance recycled fabrics.
  • Our Jumpers, Tshirts are made from Organic Cotton.
  • Our Kids leggings are made from a super soft Bamboo fabric.

We aim to use eco-friendly fabrics aligning with our commitment to sustainability, without compromising on comfort and performance. 

Yes! We partner with trusted manufacturing partners who share our commitment to ethical practices and sustainability.

Yes, many of our bestsellers are restocked. Some of our prints, however, are exclusive and released only once. You can sign up for restock notifications on the product page to be the first to know when your size is back.

We’re an Aussie brand founded by a mum, for mums - focused on joy, colour, and movement!  We believe movement isn’t about punishment – it’s about FUN! It’s about loving your body, not changing it. 

If our children see us embracing our bodies - stretch marks, soft curves, laugh lines, and all – they learn to do the same!

We're so proud to create high-performance activewear & outerwear that makes you FEEL AMAZING – every time you wear it!

Gift Cards

Yes! We offer digital gift cards, which make the perfect gift for any colour lover or new mama. You can shop them here.

Gift cards are valid for 3 years from the date of issue.

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