Free AU shipping over $150 Read more
Inclusive Sizing XS-5XL Read more
Easy 30-day returns Read more
Wild Blooms collection, group shotWild Blooms

Frequently Asked Questions

Shopping online can bring up questions, so here are quick answers on shipping, returns, sizing and more. Can’t find yours? Email hello@mamamovement.com.au and our friendly team will help.

Shipping

How much does shipping cost, and do you offer free shipping?

We offer free standard shipping on orders over:

  • Australia: $150 AUD
  • New Zealand: NZ$250
  • UK: £100 (shipped from our UK warehouse)
  • USA: US$200
  • Canada: CA$275
  • All other countries: A$350

Below these amounts, standard shipping is $10.95 in Australia, NZ$14.95 to New Zealand, £3.95 in the UK, US$15.00 to the USA, CA$20 to Canada and A$34.95 to all other countries. See our Shipping page for express options and full details.

Do you ship internationally?

Yes, we ship to most countries. UK orders ship from our UK warehouse, and orders to the USA and Canada ship from our Australian or UK warehouse, whichever is quicker for you. Check costs and delivery times for your country on our Shipping page.

How long will my order take to arrive?

Orders are generally dispatched within 1 to 2 business days. During new product launches and sales, dispatch can take up to 5 business days. Estimated delivery times after dispatch:

  • Australia: standard 2-5 business days, express 1-2 business days
  • UK: standard 3-5 business days, express 1-2 business days
  • New Zealand: standard 6-10 business days, express 3-5 business days
  • USA and Canada: standard 6-10 business days, express 5-8 business days
  • All other countries: 5-25 business days, depending on your country

These are estimates only. Delivery times are controlled by the courier.

Will I pay customs, duties or taxes?
  • New Zealand: GST is included in the price shown, with no extra charges at the border or on delivery for orders under NZ$1,000.
  • UK: VAT (20%) is included, and orders ship from our UK warehouse, so there are no import charges or customs delays.
  • USA: duties are included in the price shown, with no extra charges at the border or on delivery.
  • Canada: duties are included. GST/HST is calculated at checkout based on your delivery address and shown as a separate line.
  • All other countries: duties and taxes are not included and may be charged by your local customs authority on delivery. These are the customer’s responsibility.
Where is my order?

Once your order is dispatched, you will receive a shipping confirmation email with tracking. Orders are generally dispatched within 1 to 2 business days. If you have not received it (check your junk folder) or your tracking has not updated, email hello@mamamovement.com.au with your order number and we will chase it up.

Will express shipping make my order dispatch faster?

No. Express shipping does not move your order ahead in the warehouse queue. It means your order arrives faster after it has been dispatched. If you chose express and need your order urgently, email hello@mamamovement.com.au and we will do our best to help.

Do you offer Click & Collect?

Yes, in Australia. Local pickup is available from our warehouse in Williamstown North, VIC. Just select Pick Up at checkout. Collection times are Monday, Wednesday and Friday, 9:30am to 3:30pm.

We love welcoming local customers for try-ons. As we are a warehouse, not a retail store, please email hello@mamamovement.com.au to book an appointment.

Ordering

Can I change or cancel my order after it is placed?

Our warehouse team works fast to dispatch orders. If your order has not yet been fulfilled, email hello@mamamovement.com.au as soon as possible and we will do our best.

I forgot to apply my discount code. Can you help?

Unfortunately, once an order has been placed we are unable to apply discount codes. If you have any questions, email hello@mamamovement.com.au and we will be happy to help.

Can I use multiple discount codes?

In most cases, only one discount code can be applied per order. Our system automatically applies the code that gives you the best value.

What payment methods do you accept?

We accept major credit cards, PayPal, Afterpay, Shop Pay and Apple Pay.

Do you offer pre-orders?

Occasionally, we release a new style as a pre-order before the stock arrives in our warehouse. Full details are in our Pre-order Terms and Conditions.

How do I get early access to sales and new releases?

Join our VIP early access list and subscribe to our emails (you will find the sign-up at the bottom of any page). You will be the first to hear about launches, restocks and sales.

Returns & exchanges

What is your return policy?
  • Australia, New Zealand and all other countries (except the UK): lodge your return or exchange in our Returns Portal within 30 days of the date your order shipped.
  • UK: lodge your return or exchange within 14 days of receiving your order, then post your items back within 14 days of lodging.

Items must be unworn, unwashed and in original condition with tags attached. Full details are in our Returns & Exchanges policy and our UK returns policy.

Can I exchange my item if I ordered the wrong size?

Yes. Full-priced items, sale items and items bought with a discount code are eligible for a size exchange through our Returns Portal, subject to availability. Final Sale items are not exchangeable. If your size is out of stock, you can choose store credit or a refund (where eligible).

Are sale items, or items bought with a discount code, eligible for a refund?
  • Australia and international (except the UK): sale items and orders placed with a discount code are eligible for a size exchange or store credit only. Final Sale items can only be returned if faulty.
  • UK: you can choose a refund to your original payment method (for the price you paid, after any discount), store credit or a size exchange.
How do I start a return or exchange?

Start via our Returns Portal.

  • Australia: a $10.95 return label fee applies. We provide the label, and for returns the fee is deducted from your refund or store credit.
  • UK: a £3.95 return label fee applies. We provide the label, and for change-of-mind returns the fee is deducted from your refund or store credit.
  • New Zealand, USA, Canada and other countries: send your return to our Australian warehouse. Return postage is at your cost via your preferred carrier, so please keep your tracking details.
How long until my refund or exchange is processed?

Once your return has been delivered back to us, please allow 3 to 5 business days for the outcome to be processed. UK refunds are processed within 14 days of us receiving your items back.

What if my item is faulty?

We take great pride in the quality of our garments. Lodge a warranty claim through the Returns Portal. If approved, we will cover the return postage and offer a replacement, refund or store credit (UK customers: a repair, replacement or refund). Your statutory rights are not affected.

Can I return something that has been worn or washed?

No. Items must be unworn, unwashed and in original condition with tags attached. Items returned in soiled or altered condition will not be accepted (UK: we may reduce your refund).

Does a free gift with purchase affect my return?

In Australia and internationally, if your order included a free gift with purchase (for example a promotion or minimum spend offer), the entire order is treated as a sale order, so it is eligible for store credit or size exchange only. The free delicates wash bag with first orders does not count and will not affect your return.

Sizing & care

How do I know what size I am?

Our activewear comes in XS to 5XL (AU/UK 6-24), and our raincoats go up to 6XL. Use our Size Guide for measurements and how to measure yourself, or shop by size. If you are unsure, email hello@mamamovement.com.au for a free size consultation.

What size raincoat should I get?

For adult raincoats, we recommend sizing down. Kids raincoats are sold by age (2-3 to 10-11), and if your child is between sizes, size up. See our Size Guide for the full raincoat chart.

I am pregnant or postpartum. What size should I choose?

We recommend your usual pre-pregnancy size. Our maternity leggings have a slightly wider hip measurement to accommodate natural changes during pregnancy.

Which sports bra is right for me?

It depends on your impact level and fit preference. Our sports bra guide walks you through it.

How do I care for my activewear?
  • Cold machine wash in the Delicates Laundry Wash Bag provided with your first purchase.
  • Avoid fabric softeners.
  • Line dry in the shade to keep colours vibrant and fabrics long-lasting.

For more tips, read how to care for your activewear, or check the Fabric & Care tab on each product.

Our products

Are your leggings squat-proof?

Yes. Our leggings are designed to be squat-proof, so you can move confidently in every workout.

Do your leggings have pockets?

Yes! All of our leggings and bike shorts have pockets, perfect for your phone and keys. Shop all leggings and shorts.

Are your sports bras suitable for high-impact workouts?

Yes. We offer sports bras for every impact level. For high-impact activities like HIIT and running, we recommend our Liberty Hookback Crop and Be Free Hookback Crop. Shop high impact and running sports bras.

Are your sports bras padded?

Yes. Our sports bras have sewn-in padding, so you never have to deal with scrunched-up or shifting pads in the wash.

Do you have nursing-friendly options?

Yes. We have nursing-friendly sports bras with single-handed clips, plus t-shirts and jumpers with discreet zips for easy access, designed with real mums in mind. Shop our nursing collection.

Are your raincoats waterproof?

Yes. Our raincoats are waterproof and fully seam sealed, and they are made primarily from recycled materials. Shop our raincoats.

Are your puffer jackets waterproof?

Our puffer jackets are designed for warmth. The outer fabric is waterproof, but the jacket as a whole is not fully waterproof or seam sealed. For heavy rain, we recommend one of our raincoats. Shop our puffer jackets.

What fabrics do you use?
  • Our activewear comes in three fabrics: Everyday, Elevate and Embrace. See the difference in our fabric guide.
  • Our activewear, puffer jackets and raincoats are made primarily from REPREVE recycled polyester (recycled PET).
  • Our t-shirts and jumpers are made from organic cotton, and our tanks and studio tops from bamboo viscose.

Learn more on our Sustainability page.

Are your raincoats and activewear PFAS-free?

Yes. Our fabrics are PFAS-free, including our waterproof raincoats, so there are no “forever chemicals” in what you wear.

Do you make kids clothes?

Our kids range is raincoats, in sizes 2-3 to 10-11, so the little ones can match mum in the puddles. Shop kids raincoats.

Do you restock sold-out items?

Yes, many of our bestsellers are restocked. Some prints are exclusive and released only once. Sign up for restock notifications on the product page to be the first to know when your size is back.

About Mama Movement

What makes Mama Movement different?

We are an Aussie brand founded by a mum, for mums, focused on joy, colour and movement. We believe movement is not about punishment, it is about fun and loving your body, not changing it. If our children see us embracing our bodies, stretch marks, soft curves, laugh lines and all, they learn to do the same.

We are proud to create high-performance activewear and outerwear that makes you feel amazing every time you wear it. Read our story.

Who designs your prints?

Our bold prints are licensed from female Australian artists. Meet them on our Our Artists page.

Are you award-winning?

Yes! Some highlights:

  • Winners at the Prevention Australia Health & Fitness Awards every year from 2023 to 2026, including Best Raincoat, Best Supportive Leggings and Best Sports Bra: Easy Removal in 2025, and Everyday Leggings and Longline Raincoat in 2026.
  • Clean + Conscious Awards 2026: Best Sustainable Womenswear (our raincoats).
  • One Fine Baby: Best Maternity Activewear Brand Australia, 2024 and 2025.
  • Kiindred: Best Maternity Fashion, 2025.
Where and how are your clothes made?

Our clothes are made by family-owned factories in Dongguan and Nanjing, China. We have worked with the same key factories for over 5 years, our founder Faye has personally visited them, and we have independent BSCI audits carried out.

Is your packaging eco-friendly?

Yes. Every order is shipped plastic-free, in eco-friendly mailers. In Australia, we use certified home-compostable mailers and garment bags made from corn-based biopolymers that break down in as little as 6 months. UK orders ship in paper mailers.

Can I buy Mama Movement in store?

Yes. Our raincoats are stocked in boutiques, garden centres and gift shops across Australia, New Zealand and the UK, under our wholesale label Wilderly. Find your nearest one on our Find Us In Store page. Our full activewear and maternity range is available online.

Do you offer wholesale?

Yes. Our wholesale range is Wilderly by Mama Movement. Learn more and apply on our wholesale page.

Gift cards

Do you offer gift cards?

Yes. We offer digital gift cards, the perfect gift for any colour lover or new mama. Because they are digital, there is nothing to post. Shop gift cards (UK customers: shop UK gift cards).

How long is my gift card valid for?

Gift cards are valid for 3 years from the date of issue.

Still need a hand?

Our team replies within 48 hours, Monday to Friday.

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