We want you to feel confident shopping with us — and totally in love with what you ordered. Our Peace of Mind Returns Policy offers 30-day returns and exchanges to make things easy, whether you need a different size or had a change of heart.
To lodge your exchange or return, simply visit our Returns Portal.
Need sizing advice or help with the portal? Email us anytime at hello@mamamovement.com.au — we’re always happy to help.
Size Exchanges (UK)
We’re committed to helping you find your perfect fit!
Size exchanges are available on all items, excluding Final Sale. This includes:
• Full-priced items.
• Sale items.
• Items purchased using a discount code.
A £3.95 return shipping label fee applies, which we’ll provide to you.
Exchanges are subject to availability. If your requested size is out of stock, you can opt for store credit or a refund (where eligible).
Returns (UK)
Here’s what you need to know:
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Full-priced items: Eligible for a refund or store credit.
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Orders with a discount code applied:Store credit only.
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Sale items: Store credit only.
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Final Sale items: Not eligible for return or exchange unless faulty.
A £3.95 postage fee will be deducted from your refund or store credit to cover the return shipping label, which we’ll provide.
Free Gift with Purchase
If your order included a free gift with purchase (e.g. a promotion or minimum spend offer), the entire order is considered a sale order,eligible for store credit or size exchange only - not refunds.
Note: This doesn’t include the free delicates wash bag with first orders — that gift won’t affect your return eligibility.
Warranty Claims
We take great pride in the quality of our garments. If you receive an imperfect item, please lodge a warranty claim through our Returns Portal. If approved, we’ll cover the return postage and offer a replacement, refund, or store credit.
Important Notes
- All returns and exchanges must be lodged within 30 days of the date your order is shipped.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Items returned in soiled or altered condition won’t be accepted.
- Once your return has been delivered back to us please allow 3-5 business days for your return outcome to be processed
Still have questions? Email us anytime at hello@mamamovement.com.au — we’re here to make your experience as joyful as our activewear! 💖